We try our absolute to accurately represent the colors and sizes of our products. We include a sizing chart in the body of all of our listings for your convenience. We also take care to only use images that portray the true color(s) of our apparel. That being said, we can't help if your computer monitor is different than ours; because of this, don't be surprised if there's a slight variation in color in person vs. what you saw on your screen.
"Can I exchange this shirt for another one?"
We know how difficult it can be to judge the correct size when ordering online. Because of this, we gladly accept exchanges - provided that your product meets the following criteria:
- All exchange requests must be made within 14 days of the delivery date of the product.
- Products are eligible for exchange so long as they are UNWASHED and UNWORN.
- The product you are requesting in exchange is equal in price to the product you originally purchased.
All apparel orders ship within 3 to 5 business days of their purchase date. All orders containing mugs, glasses and framed prints ship within 5-7 business days of the purchase date. We use USPS First Class mail to ship packages lighter than 13 oz. and USPS Priority Mail for packages heavier than 13 oz. Standard domestic transit time for First Class is anywhere from 2-5 days; for Priority Mail, it's 2-3 days.
We always defer to the shipping address provided at checkout, so please double-check that your address is correct when ordering!
When your order ships, you will receive an e-mail notification with USPS tracking information. If you have any questions about your order, reach out to us - we're here to help! We believe in fairness, kindness, and ultimately our customers' happiness. We want you guys to be 100% satisfied with your purchases, and we are willing to work with you to find a solution for any problem that might occur.
To exchange your shirt, please do the following:
Ship the item back to us using USPS (should be the cheapest option for you!).
Please include with the item a note indicating:
1. the size, style, State, and color you'd like to exchange for,
2. your return address,
3. your original order number,
4. and your first and last name.
Proximity Manufacturing Co.
3019 Pacific Ave.
Greensboro, NC 27406
United States of America
When we receive your product, we'll exchange for you and ship it back as soon as possible. All of our products are restocked by people not machine - as such, please understand that there will be a short turn-around time for us to exchange, pack and ship it back to you!